Contact information

Welcome to docka.shop! We are dedicated to providing premium swimming kickboards and high-quality aquatic gear to our customers in Singapore. Whether you have a question about our product specifications, need assistance with an existing order, or want to inquire about international shipping, our team is here to support you.

Get In Touch

  • Store Name: docka.shop
  • Legal Entity: 110 ZACALO WAY, LLC
  • Operator: TYRUS AYERS
  • Email: support@docka.shop
  • Phone: +1 800-829-4933
  • Business Address: 10229 TAVISTOCK ROAD, ORLANDO, FL, 32827, USA

Customer Support Hours

Our dedicated support team is available during the following hours (Eastern Time - ET):

  • Monday – Friday: 9:00 AM – 5:00 PM (ET)
  • Saturday: 10:00 AM – 2:00 PM (ET)
  • Sunday: Closed
  • Public Holidays: Closed

Note for Singapore Customers: Please be mindful of the time difference between Singapore and Florida, USA. We aim to respond to all email inquiries within 24 hours during regular business days. For faster service, please include your order number in the subject line.